Enable your customers to probe and resolve their issues using this web and mobile based portal, which can be easily embedded within your existing web and mobile presence. Reduce number of calls to support center, increase footfall to website and mobile app while winning customer hearts.
The product is an extended arm of our support center suite specifically modified to help customers to resolve their issues on their own using decision tree led guided probing and visual simulation led resolution steps. Keep a track of customer’s self-care activities for future reference.