• ACTIONABLE DECISION TREE
    ACTIONABLE DECISION TREE
    Say no to complex SOP documents
    Give your agents the support of decision tree led guidance
  • SIMULATED PROCESS GUIDANCE
    SIMULATED PROCESS GUIDANCE
    Easy to understand visual simulation of resolution steps
    Acts as precise guidance and learning for agents
  • SELF SERVE PORTAL
    Fully integrated
    SELF SERVE PORTAL
    Give your customers ease to self-resolve the issues
    without having to call support center
  • COST REDUCTION OF 15%
    Proven Operational
    COST REDUCTION OF 15%
    Optimized, dynamic and automated system
    with minimized manual work
  • PRODUCT FEATURE REPOSITORY
    Growing and updated
    PRODUCT FEATURE REPOSITORY
    For Smart Phones, Data Sticks, Dongles and Tablets
  • REMOTE CONNECTIVITY
    REMOTE CONNECTIVITY
    Take support to new levels
    Connectivity to customer’s device with remote troubleshooting
  • CROSS PLATFORM COLLABORATION
    CROSS PLATFORM COLLABORATION
    Omniplatform system combines social media,
    email, chat and voice interactions together